Business
Four stages, one accountable chain
Sourcing, grading, cold chain and documentation are handled by one export desk, so responsibility does not move between parties mid-season.
Overview
What we take responsibility for
Each service has a deliverable attached to it, so the scope of a programme is clear before the first lot is booked.
01 / Field Sourcing & Procurement
Contracted orchards, agreed varieties and a harvest window planned before the season starts.
Variety, grade and volume are agreed with the orchard before harvest, so what reaches the packhouse already matches the specification your market buys against. Blocks are allocated per lot, which keeps volumes and picking dates in one place.
Deliverables
- Pre-season variety and volume plan
- Harvest block allocation per lot
- Field readiness check before picking
02 / Grading & Quality Control
Written grade specifications checked at intake, after pre-cooling and before the container is sealed.
Size, colour, brix and defect tolerances are written down and applied by the same team at each checkpoint. A lot that falls outside the agreed specification is flagged in the packhouse, not discovered at arrival.
Deliverables
- Grade specification sheet
- Intake and pre-shipment inspection records
- Size and defect distribution notes
03 / Pre-cooling & Cold Chain Export
Fruit is pre-cooled within hours of packing and moves into reefer containers with logged temperatures.
Packed cartons go straight into the cold room. Container set points, pulp temperatures and ambient readings are recorded, so the cold chain can be reviewed shipment by shipment rather than described in general terms.
Deliverables
- Pre-cooling time log
- Container set point and temperature record
- Loading and pallet plan
04 / Traceability & Export Documentation
Lot numbers connect each carton to its harvest block, packing date and inspection record.
Every lot carries a code that ties cartons back to the block they were picked from and the records created along the way. Export documents are prepared against that same lot reference, so paperwork and product stay in step.
Deliverables
- Lot number per shipment
- Phytosanitary and origin documents
- Lot-level inspection report on request
Categories
Categories we plan programmes around
Specifications are agreed per destination market. Season windows are shown as indicative until confirmed for the campaign.
Citrus
Size counts and brix targets agreed per destination market.
Season TBC
Stone fruit
Firmness and maturity checked at intake and before packing.
Season TBC
Table grapes
Bunch weight, berry size and pack format specified per programme.
Season TBC
Apples
Colour coverage and count per carton agreed with the buyer.
Season TBC
Ways to work together
Choose the model that fits your buying cycle
Annual framework
Importers with a full-season programme
Volume, grade and pack format are agreed before the season, with lots planned against a standing specification.
Discuss your requirementSeasonal replenishment
Wholesalers and distributors
Recurring weekly or fortnightly lots against a fixed carton format, adjusted within an agreed tolerance band.
Discuss your requirementTrial shipment
Buyers opening a new category or market
A single controlled lot to test specification, packing and arrival handling before a volume commitment.
Discuss your requirementNeed a grade sheet for your market?
Tell us the category, pack format and destination port. We will send a written specification to review.